Nalin Chuapetcharasopon

To maximize the value of your subscribers, it’s critical to have a deep understanding of their unique customer journey with you. At what milestones are they typically churning? At what touchpoints are you regularly connecting with them? When do they typically want more of a certain product? 

At Recharge, we understand that providing an exceptional customer experience is crucial for the success of your online business. Today, we’re excited to announce Affinity, a new customer portal theme ready for you, straight out of the box. The Affinity customer portal theme is built to make subscription management easier for both you and your customers.

As a subscription merchant, it is crucial to track churn—the ecommerce metric that signifies when a customer cancels their subscription.  

We’re seeing a strong close to Q2 and have exciting new updates to share from our Changelog, a place where Recharge merchants can learn about new product features, releases, or enhancements in real-time. 

We’re well on our way into Q2 and have exciting new updates to share from our Changelog, a place where Recharge merchants can learn about new product features, releases, or enhancements in real-time.