Recharge + Shopify present:

ChargeX Roadshow

We’re taking ChargeX on the road – meeting brands where they are. Three cities. One mission: connection, collaboration, and growth for Shopify x Recharge brands.

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ChargeX West logo
Apr 8–9, 2026 Regent Santa Monica, LA
Photo of the Los Angeles cityscape at sunset.
ChargeX West logo
Sept 16–17, 2026 Convene Broadway, NYC
Coming soon
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ChargeX West logo
Oct 15, 2026 ME London, UK
Coming soon
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Early Access Day – Wed, April 8

10:00 AM – 6:00 PM

Early registration & badge pick up

10:00 AM – 12:00 PM & 1:00 PM – 4:00 PM

1:1 Strategy sessions (Pre-scheduled)

Expert chats (Drop-in)

Drop in for guidance or to explore growth opportunities with subject matter experts.

4:30 PM – 6:00 PM

Brand matchmaking happy hour

Make deeper connections through real conversations with fellow attendees.

6:00 PM – 9:00 PM

Welcome reception

Join us for cocktails, light bites, and ocean views as we welcome you to Santa Monica.

ChargeX West – Thurs, April 9

7:30 AM – 9:00 AM

Breakfast & registration

1:1 Strategy sessions (Pre-scheduled)

Expert chats (Drop-in)

Drop in for guidance or to explore growth opportunities with subject matter experts.

9:00 AM – 9:25 AM

ChargeX Kickoff: Product Keynote

Oisin O’Connor (Recharge), Michael McArthur (Recharge)

9:25 AM – 9:55 AM

10:00 AM – 10:40 AM

Networking break

10:40 AM – 12:00 PM

Built for Lasting Impact

Partnership Winners: Good Ranchers & Anatta
Performance Winner: Bubs Naturals
Innovation Winner: Auri

12:00 PM – 1:30 PM

Lunch

1:1 Strategy sessions (Pre-scheduled)

Expert chats (Drop-in)

Drop in for guidance or to explore growth opportunities with subject matter experts.

1:30 PM – 2:15 PM

Designing Brands Investors Want

Jeff Byers (Momentous)

Beyond the Promo Cycle: Driving Demand Without Discounts

Courtney Wallace (Dermalogica), Kimberly Phan (Dermalogica)

2:25 PM – 3:10 PM

Smarter Retention: I’m The Chef Too’s Strategy Behind a 45% Recovery Rate

Amer Grozdanić (Praella), Scott Wallace (I’m The Chef Too)

Win the AI Search: Structuring Your Brand for Discovery

David Bradley (Nextime.AI)

3:20 PM – 4:05 PM

How Breakthrough Brands Use Storytelling to Fuel Growth

Jeff Lin (Flamingo Estate), Liz Ahern (Brand 555)

Why Perelel Ditched Assumptions to Scale Smarter

Linda Yon (Perelel)

4:05 PM – 5:30 PM

The Recharge Reset

Curated experiences designed for connection and reflection. Come and go as you please.

4:30 PM – 6:00 PM

1:1 Strategy sessions (Pre-scheduled)

Expert chats (Drop-in)

Drop in for guidance or to explore growth opportunities with subject matter experts.

5:30 PM – 6:30 PM

Happy hour

6:30 PM – 9:00 PM

Closing celebration

A high-energy sendoff to close out ChargeX in style.

Quip logoBobbie logoCarpe logoOats Overnight logoGood Ranchers logoBalance of Nature logoApothékary logoCrunch Labs logoDr. Squatch logoChamberlain Coffee logoBlueland logoHumanrace logoEstrid logoCymbiotika logoDermalogica logoNécessaire logoVital Proteins logoHarry’s logoFlamingo logoQuip logoBobbie logoCarpe logoOats Overnight logoGood Ranchers logoBalance of Nature logoApothékary logoCrunch Labs logoDr. Squatch logoChamberlain Coffee logoBlueland logoHumanrace logoEstrid logoCymbiotika logoDermalogica logoNécessaire logoVital Proteins logoHarry’s logoFlamingo logo
A group of four women smiling at an event while wearing denim jackets. A group of four women posing and smiling in denim jackets at an event.

Redefining ChargeX: From one stage to many

ChargeX is hitting the road and bringing high-impact experiences designed for deeper engagement directly to you.

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Stronger connections

Smaller rooms for more meaningful exchanges.

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Localized content

Market-specific case studies and actionable playbooks.

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Insider access

Limited seats for decision-makers and brand leaders.

Where innovation meets impact

ChargeX brings together the brightest minds in subscription commerce for an experience designed to inspire action and drive results.

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Growth blueprints

Leading brands ahre the plays, partnerships, and experiements that moved their retention metrics.

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Hands-on collaboration

Workshops that create space to refine subscription strategies and walk away with practical next steps.

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Product insights

Insights into new features and developments designed to help your team unlock new growth opportunities.

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Strategic connections

Network with Shopify and Recharge brands and leaders committed to retention and shared momentum.

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Beyond the Roadshow

ChargeX is just the beginning. Recharge will host community-led events and thought leadership sessions year-round — expanding opportunities to connect, learn, and grow together.

Stay connected
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9:00 AM – 9:25 AM

ChargeX Kickoff: Product Keynote

Oisin O’Connor (Recharge), Michael McArthur (Recharge)

The rules of subscription retention are changing. As subscriber behavior evolves, the most successful brands are moving beyond set-and-forget infrastructure to actively operate retention as a strategic discipline.

9:25 AM – 9:55 AM

An Act of Trust

Cynthia Savard Saucier (Shopify)

Operationalizing trust as a system helps leaders uncover opportunities, prioritize smarter experiments, and take better risks. By examining the customer journey, teams can better understand how trust shapes decisions and explore new ways to strengthen it.

10:40 AM – 12:00 PM

Built for Lasting Impact

Your category winners—Good Ranchers, Bubs Naturals and Auri Nutrition—share the bold ideas, disciplined execution, and collaboration behind how they’re redefining ecommerce. 

1:30 PM – 2:15 PM

Designing Brands Investors Want

Jeff Byers (Momentous)

Jeff Byers built Momentous into a 9-figure brand investors wanted to back. He’ll share what he intentionally designed to make the brand fundable, the 2-3 levers that unlocked capital, and what founders should stop optimizing for.

1:30 PM – 2:15 PM

Beyond the Promo Cycle: Driving Demand Without Discounts

Courtney Wallace (Dermalogica), Kimberly Phan (Dermalogica)

Disciplined, value-led strategies that build sustainable growth, protect brand equity, and drive revenue without relying on constant discounts or short-term promotional spikes.

2:25 PM – 3:10 PM

Smarter Retention: I Am Chef Too’s Strategy Behind a 45% Recovery Rate

Amer Grozdanić (Praella), Scott Wallace (I’m The Chef Too)

Walk through the retention transformation that saved 6-figures of MRR in 30 days, drove a massive spike in post-purchase revenue, and turned a fragmented tech stack into a revenue protection engine.

2:25 PM – 3:10 PM

Win the AI Search: Structuring Your Brand for Discovery

David Bradley (Nextime.AI)

If your brand isn’t structured for AI search, you’re invisible. This session reveals how to win AI-driven discovery: schema markup, content formats, and infrastructure shifts that make your brand findable in ChatGPT, Perplexity, and Google’s AI Overviews.

3:20 PM – 4:05 PM

How Breakthrough Brands Use Storytelling to Fuel Growth

Jeff Lin (Flamingo Estate), Liz Ahern (Brand 555)

Creative storytelling and a cohesive brand narratives that shape customer journeys, strengthen subscriber relationships, and drive sustainable growth for today’s breakthrough brands.

3:20 PM – 4:05 PM

Why Perelel Ditched Assumptions to Scale Smarter

Linda Yon (Perelel)

Perelel implemented a rigorous testing framework across acquisition, conversion, and retention. The result: clearer insights, smarter prioritization, and subscriber growth that compounds over time.